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Issue 44 - 2009 Scottish Hotel Awards

Scotland Magazine Issue 44
April 2009


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2009 Scottish Hotel Awards

The sixth annual Scottish hotel awards were held at the Crowne Plaza, Glasgow. Around 400 people from the country's vital hospitality industry attended. Winners were chosen by a combination of reviews, mystery visits, consumer feedback and in depth interviews. For more information visit:

And the winner is...

Hotel of the Year
Western House Hotel, Ayr
Tel: +44 (0)870 850 5666

Running right alongside Ayr’s famous racecourse, home of the
Scottish Grand National, is the Edwardian – but now perfectly
contemporary – Western House Hotel. Director William Gorol
commented after the win: “We’re thrilled to have won this most
prestigious of awards and honoured that a hotel in the southwest of
Scotland has been recognised for its gold star standards and high staff
calibre.” Amost apt winner, being right in the heart of ‘Burns
Country,’ in this the Year of Homecoming.

Manager of the Year
Seamus Coen, Macdonald Marine Hotel, North Berwick
Tel: +44 (0)844 879 9130

A delightful team run this very good four-star hotel just a short
drive south of Edinburgh.
The hotel won a clutch of staff awards and the Awards Committee
felt that general manager Seamus Coen was a highly qualified
winner of the top manager title, having overseen this hotel with its
happy atmosphere for a couple of years now. Book a sea-facing
bedroom; try some of John-Paul MacLachlan’s very fine cuisine; and
don’t miss out on a therapeutic treatment in the wonderful spa.

Boutique Hotel of the Year
Duisdale House, Isle of Skye
Tel: +44 (0)1471 833 202

For the first time in the history of the Scottish hotel awards, this
glamorous title has gone outside of a city. Duisdale House is a wildly
successful transformation of a homely if faded country house into a
sassy and stylish boutique hotel with fine dining.
The hotel also has a superb yacht and can take guests deep into
Skye’s sea lochs for champagne picnics. From the cheery welcome
from David or Anita on the front desk to the bold, sexy bedrooms
with breathtaking views, guests love the all-new Duisdale.

Romantic Hotel of the Year
Kinloch Lodge, Isle of Skye
Tel: +44 (0)1471 833 333

‘Exceptional in all departments’ wrote the
Awards’ deputy chairman Viv Devlin in her
summary – and indeed it is. Truly Scottish,
home of the chief of Clan Macdonald, with
wonderful contemporary touches.

Romantic Commendation
Loch Ness Lodge, Inverness-shire
Tel: +44 (0)1456 459 469

They strive for perfection here at this
beautiful new lochside manor hotel. Not
only is it romantic – should things
progress, the lodge also won the Intimate
Wedding Hotel of the Year 2009 title.

Chef of the Year
Jean-Baptise Bady, Kinnaird House
Tel: +44 (0)1796 482 440

Restaurant of the Year
Wishart’s at Cameron House,
Loch Lomond
Tel: +44 (0)1389 755 565

Less formal than its Edinburgh sister
restaurant but the food is of Michelin-star
calibre, without question, as is the service.

Edinburgh Hotel of the Year
The George Hotel
Tel: +44 (0)131 225 1251

Award-winning housekeeping and the
Bar of the Year award for Tempus Bar &
Restaurant has made the George one of
Edinburgh’s most recommended.

Glasgow Hotel of the Year
ABode Glasgow
Tel +44(0)141 221 6789

Awards judge Neil Thomson, CEO of
Federation of Chefs Scotland, praised the
dining here thus: “You’ll not get a better
meal in Glasgow.” High praise for head
chef Craig Dunn and this on-the-up hotel.

Guest House of the Year
Caddon View, Peeblesshire
Tel: +44 (0)1896 830 208

Caddon View Country Guest House &
Restaurant is a great base for exploring
the Borders, well-priced and a cheery
welcome is absolutely guaranteed. As are
clean, comfortable bedrooms and
vibrantly fresh and real country cooking.

Country Hotel of the Year
Lake of Menteith Hotel,
The Trossachs
Tel: +44 (0)1877 385 258

Alakeside setting and New Englandinspired
décor combine with terrific dining
– both informal and fine – to create a truly
special country hotel.

Brasserie of the Year
The Scotsman, Edinburgh
Tel: +44 (0)131 556 5565

The airy, atmospheric North Bridge
Brasserie is a gem, led by Food &
Beverage Manager of the Year, Kelsey
Watchirs. The hotel also won the
Breakfast Award 2009 (large category).

Bistro of the Year
No 1 The Bank,
Parklands Hotel, Perth
Tel: +44 (0)1738 622 451

Overlooking a park, with comfortable
seating outside, Parklands is a town
house hotel with a solid reputation for
good service and fine food and wine.

Hotel of Charm
Culloden House, Inverness
Tel: +44 (0)1463 790 461

Historic Culloden House combines
grandeur, heritage and a kind welcome.
Not only did it win the Hotel of Charm title,
it also lifted the Customer Care Award
2009 for a range of extra touches.

Hotel of Beauty
Glenapp Castle, Ayrshire
Tel: +44 (0)1465 831 212

As grand castles go, few are as beautiful
as Glenapp. The high setting affords
glorious views. The castle is grand but the
welcome is friendly and genuine. Chef
Adam Stokes’ is a rising star, too.

Hoteliers of the Year
Wendy & Don Matheson,
Boath House
Tel: +44 (0)1667 454 896

This pretty Georgian manor sits in perfect
gardens; while indoors, all is serene and
charming with elegant colours and wellchosen
art. Spa treatments, too. A gem.

Luxury Hotel of the Year
Rocpool Reserve, Inverness
Tel :+44 (0)1463 240 089

Utterly sleek and not a little sexy, this five
star hotel is the city sister of acclaimed
Inverlochy Castle. Outstanding service,
accommodation and style – you may take
these as givens. A new French restaurant
will be the talk of the town.

Grand Awards – Presented by
the Presiding Officer of the
Scottish Parliament
Hotel of the Year
Western House Hotel
Consul-General of Poland,Hon.
Aleksander Dietkow
Man of the Year
Norman Springford, Executive
Chairman,Apex Hotels
Hoteliers of the Year
Wendy & Don Matheson,
Boath House
Hotel Group of the Year
Apex Hotels
Manager of the Year
Seamus Coen,Macdonald Hotels
National Awards
Glasgow Hotel of the Year
ABode Glasgow
Edinburgh Hotel of the Year
The George Hotel
Romantic Hotel of the Year
Kinloch Lodge
Romantic Hotel Commendation
Kilcamb Lodge
Country House Hotel of the Year
Luxury Hotel of the Year
Rocpool Reserve
Luxury Hotel Commendation
Loch Ness Lodge
International Resort of the Year
Boutique Hotel of the Year
Duisdale House
Budget Hotel of the Year
Jurys Inn Glasgow
Budget Hotel Commendation
Premier Inn Glasgow South
Family Hotel of the Year
Peebles Hydro
Airport Hotel of the Year
Quality Hotel Edinburgh Airport
Castle Hotel of the Year
Dalhousie Castle
Scotland’s Sexiest Hotel
Country Hotel of the Year
Lake of Menteith Hotel
Small City Hotel of the Year
Ten Hill Place
Fishing Hotel of the Year
East Haugh Country House Hotel
Country Sports Hotel of the Year
Ednam House Hotel
Activities Hotel of the Year
The Torridon
Business Hotel of the Year
Radisson SAS Glasgow
Value Hotel Award
Etap Hotel Glasgow
Inn of the Year
Applecross Inn
Hot Tip Recommendation
Tongue Hotel
Good for the Soul Award
Kylesku Hotel
New Hotel of the Year
Hotel du Vin Edinburgh
Island Hotel of the Year
Harbour Inn & Restaurant
Ultimate Escape Award
The Albannach
Boutique Hotel Group of the Year
Town House Collection
Spa & Golf Awards
Spa of the Year
Spa at The Carrick,
Cameron House Hotel
Spa Manager of the Year
Michelle Taylor,
Macdonald Marine Hotel
Leisure Manager of the Year
Colin Thomson, Mar Hall
Spa Team of the Year
Kohler Waters Spa, Old Course Hotel
Spa Treatments & Therapies Award
The Balmoral Spa
Golf Gem
Course & Hotel Award
The Roxburghe Hotel & Golf Course
Golf Hotel of the Year
Old Course Hotel
Wedding Awards
Wedding Hotel of the Year
Large Event
Balbirnie House Hotel
Wedding Hotel of the Year
Medium Event
Glenbervie House
Wedding Hotel of the Year
Intimate Event
Loch Ness Lodge
New Wedding Venue of the Year
The Salmon Room,
Buccleuch Arms Hotel
Innovative Wedding Award
Toravaig House
Wedding Team of the Year
Smiths at Gretna Green
Events Awards
Conference Hotel of the Year
Crowne Plaza Glasgow
Conference Hotel Commendation
Beardmore Conference Hotel
Parties & Events Award 2009
Le Monde
Business Meetings
&Facilities Award
Holiday Inn Edinburgh
Banqueting & Events
Facilities Award
Thistle Glasgow
Out of Town Conference
Hotel Award
Peebles Hydro
Guest House Awards
Guest House of the Year
Caddon View
Guest House Real Food Award
Hillcrest House
Guest House Hospitality Award
White Heather Hotel
Guest House Quality Award
Tigh na Leigh
Chef & Food Awards
Chef of the Year
Jean-Baptiste Bady, Kinnaird House
Executive Chef of the Year
John McMahon,Prestonfield
Local Food Hero Chef
Kevin John Broome,The Torridon
Chef Médailles d’Or for
Dinner Excellence
John Paul MacLachlan, Marine Hotel
Roy Brett, Dakota Forth Bridge
Andrew Lipp,Toravaig House
Neil McGown,
East Haugh Country House
Geoff Malmedy,
Glenmoriston Town House Hotel
Craig Dunn,ABode Glasgow
Alistair Stewart, Roxburghe Hotel
Francois Giraud, Dalhousie Castle
Ryan Young,Opus One,
New County Hotel
Michael Hobbins,
Lake of Menteith Hotel
Mark Greenaway,
Dryburgh Abbey Hotel
Ross Fraser,Loch Ness Lodge
Ian MacAndrew,
Blackaddie Country House
Restaurant of the Year
Martin Wishart at Cameron House
Most Exciting New Restaurant
The Rutland Hotel
Restaurant with Rooms of the Year
The Cross at Kingussie
Brasserie of the Year
North Bridge Brasserie,
The Scotsman Hotel
Bistro of the Year
No.1 The Bank,Parklands Hotel
Real Food Award
Borders Buccleuch
Arms Hotel
Real Food Award
Highlands & Islands
Coll Hotel
Real Food Award
Dumfries & Galloway
Annandale Arms
Real Food
Fine Dining Award
Highland Cottage
Seafood Informal Dining Award
The Pierhouse
Real Food – Bar Meals Award
Glenfinnan House
Food for the Soul Award
Monachyle Mhor
Great Steaks Award
Chop House,Sorn Inn
Breakfast of the Year Award
Large Hotel
The Scotsman Hotel
Breakfast of the Year Award
Small Hotel
Kinloch Lodge
Breakfast Commendation
Tongue Hotel
Dinner Quality & Value Award
Blackaddie Country House Hotel
Lunch Quality & Value Award
Number One at The Balmoral
Sunday Lunch Award
Restaurant atThe Bonham
Bar of the Year
Tempus,George Hotel (Edinburgh)
Bar of the Style Award
Abstract Piano Bar, Glenmoriston
Town House Hotel
Sommelier Award
Alexandre Martorana,Wishart’s at
Cameron House
Informal Dining Award
Contrast Brasserie, Glenmoriston
Town House Hotel
Informal Dining Commendation
La Bonne Auberge
Event Catering Award
F&B Manager of the Year
Kelsey Watchirs,The Scotsman Hotel
Restaurant Manager of the Year
Pawel Plura,Airds Hotel
Restaurant Team of the Year
Macdonald Marine Hotel
Restaurant Turnaround Award
Tweed Restaurant,Dryburgh
Abbey Hotel
The Afternoon Tea Award
The Howard
Achievement Awards
Hospitality & Welcome Award
Sorn Inn
Outstanding Customer Care Award
Culloden House
Consumers’ Award
Most Positive Feedback
Killiecrankie Hotel
Service Excellence Award
Inverlochy Castle
Hotel in the Community Award
Glenfinnan House
Community Values Award
The Town House Collection
Eco Hotel of the Year
Jurys Inn Glasgow
Hotel Website of the Year
The Town House Collection
Hotel Marketing Award
Montpelier Group
Business &
Performance Awards
Business Excellence Award
Hotel Smiths
Hotel at Gretna Green
Business Excellence Award
Jurys Inns in Scotland
Business Excellence Award
Dominic McVey
Visionary Business of the Year
Aurora Hotels & Resorts
Entrepreneurship Award
William Gorol
Turnaround Award
Most Improved Hotel
Cameron House Hotel
Turnaround Commendations
Inverbeg Inn,The Scotsman Hotel,
Cuillin Hills Hotel
Manager Gold Medals
Ngaire Abbott
Bill Burnett
Kirsty Cowan
Pat Davies Steven Davies
Phillip J. Fleming
Denis MacCann
Don McGregor Graeme Nesbitt
Graeme Gibson
Jeff Palmer
Jennifer Simnett
David Williams
Deputy Manager of the Year
Graeme Green,Rocpool Reserve
Young Management
Personality Award
Pawel Fularski, Glenfinnan House
Sales Team Performance Award
Airth Castle Hotel & Resort
Conference & Events Manager
of the Year
Gavin Hughes, Prestonfield
Conference & Events
Cheryl Burns,The Roxburghe
Host with the Most Award
Dave Currie, Highland Cottage
Receptionist Awards
Alicja Walicka,Ten Hill Place; Euan
McIntyre,Cameron House
Reception Team Award
Holiday Inn Aberdeen West
Housekeepers of the Year
(joint winners)
Louise Doig, George Hotel (Edinburgh)
Gill Barrie,The Roxburghe
Hotel (Edinburgh)
Housekeeper Commendation
Karen Clyde, Macdonald Marine Hotel
Concierge of the Year Gavin Stirling,
The Roxburghe Hotel (Edinburgh)
Concierge ‘Extra Mile’
Commendations Allan McDougall,
Crowne Plaza Glasgow; Gareth
Drummond,Macdonald Holyrood Hotel
Design & Innovation Awards
Design Award
Thistle Hotel Glasgow – new-look
Design Commendations
Hotel du Vin Edinburgh – Bistro;
Cameron House Hotel – Boathouse
Restaurant; Marriott Glasgow– newlook
foyer; Duisdale House Hotel
Bedroom Design Commendations
The Rutland Hotel; The Roxburghe
Hotel (Edinburgh);
Tongue Hotel – refurbished rooms;
Loch Ness Lodge
Innovation Award
Rondawels,at Ardeonaig Hotel
Atrio of uniquely
Scottish hotels
Hotel of Seduction Award
Hotel of Beauty Award
Glenapp Castle
Hotel of Charm Award
Culloden House
Rising Stars
Rising Star Director of the Year
Angela Vickers,MD,Apex Hotels
Rising Star Manager of the Year
Barry Rowland,Manager,
Jurys Inn Edinburgh
Rising Star Manager
Gehan Eriyagama,Holiday Inn
Edinburgh N
Rising Star Deputy Manager
of the Year
Kim Webley,
Premier Inn GlasgowSouth
Rising Star Chef
of the Year
Marcello Tully, Head Chef,
Kinloch Lodge
Rising Star Restaurant Supervisor
Hannah Franklin,The Rutland Hotel
Rising Star Restaurant Manager
Kieran Cusker,Le Monde
Rising Star Restaurant
of the Year
Opus One,New County Hotel
Rising Star Hotel Business
Aurora Hotels & Resorts
Rising Star Industry Contributor
Chris Wayne-Wills
Rising Star Hotel
of the Year
Selkirk Arms Hotel
A Star for a Star
The Albannach